Testimonials Our Travel Professionals Shared With Us


“I have just returned from a two-week trip to Italy which incorporated Puglia, Matera, the Amalfi Coast, Capri, Pompeii, Rome, Florence, Siena and San Gimignano. This trip was long in the making as I had a group of five couples that wanted me to take them to Italy. Being Italian by birth and having traveled there at least 50 times in my lifetime, the destination choices were fairly clear. Yet, I was looking for an operator that was very familiar with the territory (a true specialist), would you give a deluxe experience for value, and would offer added and unique experiences to the trip. I contacted several providers and decided upon Arts and Leisure Tours from Toronto. I had known their sales rep, Laura Davis, for years and trusted her advice and expertise. The President of the company, Adriana Borghese, is from Italy and is extremely knowledgeable and a pleasure to work with along her staff. All I can say is that it was an excellent choice and they did not disappoint; in fact, they delighted and exceeded every possible expectation.” – Suzanne

“Arts & Leisure did an incredible job. Quick reply and excellent work. I had an occasion to speak with the emergency line both in Italy and Canada. Both calls were answered promptly and I got perfect information. I worked with Marilisa and she was fantastic, responsive and precise.” – Jeff

“Thanks for your help with this trip! I am so confident in booking with Arts and Leisure Tours, it makes my work so much easier, and our clients have been very happy with their trips!!”- Jessica

“I wanted to tell you also, Katie just did another itinerary for my clients and it looks Great! She is working on others for me also. Arts and Leisure does have some amazing employees!” – Melody

“I wanted to thank you for planning such an incredible trip for us. All of our tours were so much fun and very interesting as well. The hotels were prepared for a group of our size and treated us well! The tour guides and bus drivers were very knowledgeable and incredibly helpful. The ferry ride was quite the surprise, I certainly was not expecting a ship that size! Thanks again for making our Finland Heritage trip one I will always hold dear to my heart! ” – Beth

“The trip was way beyond my expectations. Your planning made it easy. We had an incredible experience. I cannot thank you enough. I have given your name to family members who may be planning Italy excursions before/after their week at the castle so you may be hearing from them. By the way, the morning we were leaving Rome, there was a public transportation strike. As we were checking out another guest asked the hotel to call them a cab. The gentleman at the desk said it might be nearly impossible to get one. We were smug that our driver was already outside to take us to the train station. Clearly you thought of every contingency.” – Suzanne

“Just a quick note to say that the clients had an incredible time and were absolutely stunned by the fantastic hotels you selected for their Itinerary! Well done and thank you so much” – Carey

“I wanted to let you know how well our trip has gone. We had a lovely time everywhere we went, and the hotels and activities went smoothly and were truly enjoyable. Thank you so much for the great plan!” 

“WE HAD THE ABSOLUTE BEST TIME!!! The whole time we just kept saying how perfect everything was and how we were SO glad that we worked through you!! Seriously, from the airport pick up to the airport drop off there isn’t a single thing that went wrong. Our hotels – the service was SPOT on, they were beautiful rooms and we just had the most amazing time. Even a week back at work and I still find myself daydreaming of being in Italy daily!! There were so many memorable moments, but we both really enjoyed the day trip to Capri, it was absolutely gorgeous, the boat was phenomenal and relaxing and fun! Our hotel, on our last night, upgraded us to the presidential suite at a total surprise and we sat on our gorgeous balcony drinking wine and just taking it all in! we walked nearly 200,000 steps on our trip because we just never wanted to stop exploring! THANK YOU, we seriously cannot thank you enough, it was both of our most favorite trip we’ve taken to date and we can’t wait to plan another trip through you and recommend you to all of our friends and family!”- Haley

“I just had a wonderful meeting with our clients after their Italy trip. She reached out to me because she HAD to tell me about how wonderful their trip was and how everything went off without a hitch! They Just loved the whole trip to Italy… the hotels, the people, everything and were amazed by all the transfer services and tours. So great- the drivers were really fun and did a great job showing them their beautiful country. I want to thank you for helping me put this wonderful trip together and hope you share it with your partners. A special shout out to the Villa Franca, the clients were astounded by the high level of service and the beautiful interiors and they didn’t want to leave. So glad they were able to experience that lovely hotel. Thank you again – I will for sure recommend you to my colleagues. Thanks again and Brava!” – Cathy

“We really enjoyed the package that you provided to us and I can see why my clients love what you create for them.” – Karina

“Just to let you know that I am getting raving reviews from the client almost everyday! – they upgraded last night at the Villa Franca and loved the tours and all…..thank you Cristina as always.” – Madeline 

“Hi Antonella – I met up with our clients last night to review their trip to Croatia. They could not have raved enough about everything on the trip. They loved the hotels, tours, guides and really everything. Thanks so much for putting together such a wonderful trip.” – Dave

“Our whole trip was absolutely fantastic. We loved Santa Margherita, that was probably our favorite spot. The hotel was impeccable. We had such an amazing time there. The view was absolutely breathtaking. I would definitely recommend it. Everything went smoothly, from the transfers to the day boat excursion. We’re so happy we did them. We got to see so many places. Our overall trip was one to remember forever. I’m already looking into Europe for next summer. Thank you for the amazing trip you booked for us.” 

“The entire team at Arts and Leisure have been outstanding, but especially I wanted to single out Shawna. She has been wonderful to work with over these last few months. Her professionalism, attention to detail and destination knowledge is extremely impressive. The packages that are presented to me to send to my clients are little works of art. I am extremely confident and excited to recommend using your services to all of my passengers that are extending Europe. So far, the feedback on the Arts and Leisure portion of their itineraries have been fantastic. A huge thank you to Shawna and the rest of your team for your creativity and expertise.” – Carlie

“Thank you for all your help making our honeymoon so special and wonderful – we loved it all!! Our guides in Rome and on Ischia were so great and our driver from Sorrento was just fantastic! We absolutely loved the Regina Isabella and just about everything in Ischia. It was just the best trip and can’t thank you enough for all your help and advice and for making it all so easy so that we could just relax and enjoy it! Thanks again for everything! When we’re able to plan the next trip, we’ll definitely be in touch” – Rachael

“Our Trip was absolutely amazing!! Everything was so well planned, it was so nice to have the drivers, the tours were awesome and we really enjoyed the cooking class!! we LOVED Positano, we will definitely be going back there at some point! We had alot of fun on the boat ride to Capri as well. Thank you so much for planning such an awesome trip, it was so well organized and we had a blast!”

“I’ve never had a trip whether customized or escorted with such rave reviews in my 31 years as an agent. I love Arts and Leisure but especially MY Katie.” – Moe 

“We have just come back from the trip of a lifetime – really a dream come true!! We cannot thank you enough for all of your advice/recommendations and accommodations you provided us! We’d be lost without you! The Savoy in Rome was absolutely perfect with its central location and beautiful views from the rooftop patio. The Hotel Mediterraneo was absolutely gorgeous in Sorrento! We loved it and they treated us like royalty there – they gave us the best room in the hotel! Also, the private transfers were such a safe and awesome experience – they picked us up in a Mercedes and gave us a private tour of Naples on the way to the hotel.” – Valerie and Mike

“Thank you again for all the arrangements – you did an amazing job and I am recommending you to all of my family and friends” – Elaine

“May I extend my sincere appreciation to you and the team at Arts & Leisure who so ably assisted in making this a memorable and positive experience for this lovely family.” – Laura 

“We just want to tell you that we can’t thank you enough for such an amazing vacation. Well planned and organized. We really enjoyed Portugal and it exceeded our expectations.” – Amira

“Grazie! Grazie! We had a magnificent holiday, thanks to you…everything was perfect, we particularly were enchanted with the Villa Athena in Siracusa and can highly recommend it to your other clients wishing to visit Sicily, a most beautiful and enchanting island….we are so glad we took your advice and stayed in Sicily atfer our cooking school, which was also an outstanding experience. Please ensure that all of the guides we had are highly complimented…they were so knowledgeable, enthusiastic and passionate about their respective histories and culture, made a big difference to our experience and we will certainly have guided tours on our next adventure. Each were fantastic and a real pleasure to be with. And yes, we are your customer for life! and I plan to pass your name/firm to all of my friends, I cannot thank you enough for your efforts, thanks to you we had a wonderful experience.” – Brenda

“THANK YOU, THANK YOU, THANK YOU. I wanted to express from myself how happy I was to have worked with you on the land arrangement for my 4 couples. On behalf of the 4 couples who requested I contact you, they were over the top impressed. The properties you used – A1 in their books. The itinerary for Rome, Pisa, Florence and Tuscany ending up with the transfer to Venice – outstanding. Guides and drivers so Knowledgeable and the group felt they got a tremendous amount of history from this avenue. Well done Arts & Leisure!” –  Sheila

“We have been in Florence for the past 3 days. I just wanted to tell you that we have had the most amazing time! The Hotel Brunelleschi is beautifully and so well located. All drivers and guides from Arts and Leisure have been prompt, professional, well informed and spoke perfect English! we are excited and looking forward to the next part of our adventure.” – Rhoda

“I just wanted to thank you for organizing really wonderful tours and guides for us on our holiday. We had such a wonderful time!! Without exception all the drivers and guides were truly fantastic. I really never wanted to come home!” –  Laura

“We want to thank you and Amelia very very much for a most wonderful trip. Everything was perfect from beginning to end.” – Diane

“We’re back and had a wonderful time – a big thank you to you and your connections for all your efforts making our trip a success.” – Frances

“Thanks so much. The trip was terrific. We had a great time. The hotels that were booked were perfect for us – always in a great location with a great set up for the 4 of us. We were also really impressed with the transfers. People were always right where we expected and on time. They were all so friendly and helpful. From the first day to the last they made travelling easy. It really was a terrific vacation that gave us lots of time to be together as a family in 3 very different parts of Italy experiencing great food, great hospitality and lots of laughs. Thanks for your help and hard work.” – Lisa

“They had the time of their lives! He has traveled a lot and he said this was a trip he would remember for his lifetime. Many thanks for all the arrangements you made. They were perfect!.” –  Bernice

“On behalf of Andrew and I, thank you so very much for ensuring we had the most wonderful trip to Greece. You had everything perfectly organized and made it an entirely stress-free vacation. Thank you for everything. The resorts were beautiful. We enjoyed all of the excursions and getting around was easy. We will definitely refer you to everyone we know and you will certainly hear from us when we need your services again.” – Nancy   

“I can honestly say I have never had travel services that were more thorough, organized, and pleasant than I had with you. The trip was amazing. I would recommend everything that we booked both destinations, hotels, and excursions. I have traveled fairly extensively for most of my life and this was the best experience I have had working with someone. Thank you very much and I will not only be sure to use you again but also recommend you to everyone I know.” – Andrew

“We had a wonderful trip, a great combination of city and countryside. Thank you for all your hard work and guidance. Every detail of the trip went smoothly and we had a fantastic experience on our first long trip. we will be sure to contact you for any future travels.” – Dianne

“The trip you did for my clients – They loved everything! Your guides and private transfers were excellent. no complaints. All was excellent – thank you once again for all you do.” – Susie

“We had an incredible trip!! Thanks to you and Amelia for all the work and incredible detail in our itinerary! It was perfect! The mix of train, private tours, classes and the hotels! The Castelo Del Nero was amazing!! Loved everything so thank you!” – Ivana

“We are currently on the Bernina Express, which is such an amazing trip. EVERYTHING has been fantastic so far. Our tour guide in Zurich made us fall in love with the city. The transportation has been top notch too. Thinking of you and appreciating everything you did to put this together.” – Jean

“We made it home safely and WOW what a wonderful trip we had! you arranged a trip of a life time for both of us and we would like to thank you and all of the people who took such good care of us on our trip. We felt there was an angel on our shoulders guiding us to so many wonderful places. Our accommodations were fabulous and the tours were so well organized we were treated so well by everyone! We are looking forward to planning our next trip with you.” – Deb

“The trip you planned for us was the most amazing trip of our lives. We hit all the spots we wanted. The hotels were fantastic and so well situated. Loved the private tours as well as the drivers who were all so knowledgeable and kind. I would’t change a thing… just wished we had another few weeks to explore. Thanks again for the great job you did planning this magical trip! It will forever be ingrained in our memories.” – Launa

“I just wanted to let you know that my clients had and amazing holiday, the guides, drivers and the tours were all fantastic.” – Paola

“I am recommending Arts & Leisure Tours to my new colleagues looking for custom or independent trips just about anywhere in Europe.”- Diane

“We had a wonderful time, truly every spot was fantastic. You did a great job with absolutely everything, all the car service was great and each location was exactly what we hoped for. The hotel in Florence was particularly wonderful, and as promised we did not want to leave the villa in Chianti.  Thanks again for everything, we are already looking forward to planning our next adventure so we’ll be in touch soon again I am sure.”

“We want to thank you for organizing a fabulous and well executed trip to Italy. We are most grateful for your expertise and generosity of your time. We had a great time and it was perfect. Our favorite place was Ischia. Thank you for the suggestion. We loved everything about Ischia. We also took a cab ride to Sant Angelo & had lunch on the water. Just beautiful! The beauty and simplicity of the island, the warmth and gracious hotel staff, thermal waters, our suite with our pool and view… the total ambiance. We did not want to leave. A hidden gem. We thoroughly enjoyed the San Montano Hotel, lovely staff. Our room view was amazing. Never wanted to leave. All in all it was a very memorable, fun vacation. Thank you and your staff for your excellent suggestions and planning.” Carolyn

“I cannot believe in a 31 day trip that there was NEVER a hiccup! You and your team did a very nice job with this. Thank you very much… in the end everyone wins when a trip is so successful!!!” – Ellie

“Just wanted to thank you for the recent stay in Gubbio and the tour and transfers. The hotel was perfectly located, the transfers very professional and the tour guide was a dream, very knowledgeable and so easy to be with. Thank I learned much on this little escape. Look forward to working with you all in the future.” – Lynne

“I just had an email from the clients and they had a great time. All the hotels were perfect and all the tours, train car etc. were perfect. They were happy with the tour in Rome and thanked everyone for getting in touch about the last minute change. Thanks again for your help and expertise arranging the trip. I look forward to working with you again in the near future!!!” – Cindy

“The trip was absolutely awesome! The accommodations, tours and transfers were all first-rate and everything went very smoothly. Thank you for all the effort that you put into selecting locations and events – it all worked out wonderfully!” – Richard

“Thanks for all of your help with our trip, which has been fantastic. We wanted to let you know that our tour guide in Aerezzo was a delight and excellent. As well, the hotel in Como was amazing. Perhaps the best hotel we have stayed at, ever.” – Martin

“The trip was a tremendous success!! They had a wonderful time. They were very happy with the Hotel Mediterraneo in Sorrento, especially the roof top bar and breakfast area.” – Jackie

“I’d like to extend my sincere appreciation to you and your team at Arts & Leisure for the fine job you did in creating a wonderful itinerary for our mutual clients. They had a wonderful time on the custom tour, and your recommendations and accommodations were spot on. Also they were very appreciative of the emergency service from your team when their flight was delayed for 5 hours because of the Munich Airport security shut down and the private driver had to wait. Worked perfectly as did everything else. And once again, thank you for your skill and assistance…much appreciated.” – Laura

“Good morning Meredith, the vacation was amazing, truly remarkable. And all of the connections etc. worked flawlessly, instructions were right on. All of the guides were fantastic. The food and win was….fabulous. Amelia from Arts and Leisure Tours was amazing, they were extremely helpful and arranged the Florence walking tour without any issues.” – Michael

“I Just wanted to let you know what a fabulous time we’re having. Every place you chose been amazing and the timing of our travels in between has worked out perfectly. Thank you for all your time and effort, I will continue to refer you to friends and family.” – Cathy

“The trip was absolutely fantastic… the accommodations, tours and rental were all great… we really had the opportunity to absorb the culture (and the food). Thanks for all your help in making this trip so memorable!” – David

“A big thanks for helping organize our wonderful trip to France. We had a spectacular time and all the guides, drivers and accommodations were fabulous.We really appreciate all your help.” – Katie

“I just wanted to thank you for your help with this one. The clients just got back last week and had a great experience, they said the hotels were excellent and the transportation / tour guides were on time, spoke good English and were very pleasant. Everything was perfect! Thanks again for all your help and expertise!” – Jill

“I must say that I was hesitant to work with Arts & Leisure. They were a brand new tour operator that our office started working with. With the help of Amelia, I booked very high profile clients and couldn’t be happier! My clients wrote me 4 days into their trip that this trip has exceeded their expectations! Thank you Amelia and the Arts and Leisure team! ” – Mike

“I have worked with Cristina on several trips, including very special honeymoons, and my clients are always blown away their experiences! I couldn’t be happier with her services and recommend Arts & Leisure to any travelers looking for a VIP, seamless trip through Europe.”- Laura

“I’ve worked with several lovely people from Arts & Leisure on multiple occasions (Antonella especially!) and every itinerary has exceeded my clients’ expectations. They’ve become my go-to source for quality trips to Europe. It’s an absolute pleasure working with Arts & Leisure.” – Natalie

“We would like to thank you for an amazing trip! You and Arts and Leisure have done an amazing job with the tour. Arts and Leisure did an amazing job with the tours and the people have been wonderful.” – Debbie 

“We had a wonderful time! Everything was perfect. The hotels were great, and all our drivers showed up on time and the tour guides were super! In fact I was amazed that every little detail went smoothly without a hitch!! Thanks to you and Arts and Leisure Tours it was a fabulous trip and I would definitely book through again and will refer you to everyone I know.” –  Sallie

“I have been in contact with the clients as they are just back from their Arts & Leisure Tours Italy trip yesterday. I talked to them today and they had an AMAZING time! A 10 out of 10 they said! Thank you for partnership on this trip to make it a “trip of a lifetime” as they said!” – Cathy

“I just spoke with our clients and wanted to pass on to you what a WONDERFUL trip they had. All accommodations, transfers& Drivers, tours etc. were excellent.The absolutely loved Siena and the Grand Hotel Continental Siena. The staff treated them like royalty. Thank you again for all your assistance in making this a wonderful and memorable trip.” – Francine