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Terms and Conditions
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TERMS
AND CONDITIONS
Arts & Leisure Tours (A&L) is licensed in Ontario (registration
#4617965 and
#04175246). A&L makes arrangements with airlines, coach
companies, transfer
operators, hotels and other independent parties to provide you
with the travel services
and other services you purchase. Although A&L takes great
care in selecting these
suppliers, A&L is unable to and does not have any control
over them and therefor
cannot be responsible for their acts or omissions. The travel
services provided are
subject to the Travel Industry Act (Ont.) and Regulations thereunder
and are subject
to the conditions imposed by the suppliers and their liability
is limited by their tariffs,
conditions of carriage, tickets and vouchers and international
conventions and
agreements. A&L shall not be responsible for any loss, damage
or injury, whether
physical or mental, resulting from any delay, substitution of
equipment, or any act,
omission, negligence or commission of any party supplying any
of the services or accommodation herein, its agents, servants,
employees, subcontractors,
or for any claims for such loss, damage or injury, whether physical
or mental,
arising therefrom, or from any cause that arises by reason of
actions or parties other
than A&L, including any acts of terrorism or acts of war.
A&L reserves the right
to decline any passenger as a member of these tours at any time.
A&L has the right
to cancel or modify a tour or travel service you have purchased
by substituting services
or varying the itinerary. In the event of a cancellation, our
liability will be limited
to the purchase price of the travel service only and we shall
not be liable for any
claims, demands, losses and damages of any nature or kind whatsoever
you may have
by reason of our modification to or cancellation of the travel
service.
CANCELLATION
Notice of cancellation must be confirmed to A&L in writing
stating the reason for the
cancellation. Cancellation charges are as follows: 90 days or
more prior to departure:
deposit paid; 89 to 60 days prior to departure: 50% of the trip
price; 59 days or less
prior to departure:100% of the trip price. Any change made in
travel arrangements
after written confirmation is subject to a $50 service charge.
Any change in name or
departure date may constitute a cancellation for which penalties
may apply.
PRICES
All prices quoted are in Canadian or USA dollars unless otherwise
stated. Prices are
current as at time of printing although they are subject to
change without notice.
Prices are dependent on fuel costs, rates of exchange and other
factors. Should these
costs increase, A&L reserves the right to increase the price.
Should the price increase
greater than 7%, the client has the right to cancel the contract
for travel service and
obtain a full refund of all amounts paid to A&L, unless
the price increase is the
result of government taxation or a fuel surcharge. All transatlantic
fares quoted are
based on specific promotional fares subject to change and government
approval.
Airfares are not guaranteed until paid in full and tickets issued.
RESERVATIONS AND PAYMENTS
For bookings made between 60 days and departure, full payment
is due immediately.
For bookings made more than 60 days from departure, a non refundable
deposit
(plus applicable insurance premium) is due at the time of booking
and the balance is
due no less than 60 days from departure. Air carriers may require
a further non
refundable deposit to guarantee the reservation or may require
full payment at the
time of booking. Property rentals have specific deposit conditions.
When using a
credit card to confirm a booking, the passenger and /or cardholder
gives their consent
to A&L to utilize their credit card information for payment.
No refunds will be
given for unused portions of your package.
TRAVEL DOCUMENTATION
It is the passenger’s responsibility to obtain, at his
own expense, all documentation
required by all relevant government authorities. In the event
that the passenger does
not obtain the required documentation, he/she will be denied
boarding by the air
carrier or refused entry into the country of destination. No
refunds will be made
under such circumstances.
HOTELS
Passengers should be aware that hotels and services vary according
to different living
standards in various countries. Hotels are classified by industry
standards and local
government ratings. Arts & Leisure Tours reserves the right
to make substitutions
with hotels of similar or higher ratings. In such cases, amenities
may vary.
Passengers should be aware that single rooms in many countries
while assuring privacy
are generally small. Arts & Leisure Tours offers double
rooms for single use, however
single rooms are available on request.
TRIP INSURANCE
A&L strongly urges passengers to purchase comprehensive
insurance prior to departure.
Should a passenger not wish to purchase such, he /she will be
asked to confirm
in writing that he/she has declined insurance coverage. Please
request a full description
of coverage offered. |
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